Track and trace system instantly signals any deviation

KEVIN MAYHEW LANDLOCKED SWAZILAND now has the best of track and trace technology in southern Africa, capable of monitoring the movement of express parcels in real time, says Express Cargo Swaziland managing director, Mark Svenningsen. Based in Matsapa, the industrial centre of Swaziland, the company has extended its technology edge with a new system based on software specifically designed for local conditions. Apart from its general express freight features for track and trace, it has other features which have been customised to meet its internal management procedures, further speeding up its services to clients, says Svenningsen. “The system allows us to bar code any new express item electronically when we receive it and then update its records each time it is touched by human hands or begins a further stage of the delivery process. Any stalling of the product for whatever reason - documentation or packaging damage for instance - will be instantly communicated to both the consignee and consignor so action can be taken,” he explains. Tracking access is 24-hours and acknowledgement of arrival is through an electronically dispatched POD, which can be accessed anywhere in the world . A division of the Express Cargo group, Express Cargo Swaziland is linked through a diginet-based system to its other offices in Johannesburg and Durban.