While the idea of moving cargo without hard copy documents is still sometimes viewed with some trepidation, technology is fast becoming a game changer, in the view of Mike Todd, VP Africa for Air Menzies International SA. “AMI is currently partnering with several airlines and moving export shipments using e-waybill technology,” Todd told FTW. “This process requires not only procedural changes in the operation but also a mindset change within one’s operators,” he said. “In the beginning it is almost like jumping off a cliff and hoping for a soft landing. You have to believe that paperless works – and apart from small teething issues it certainly does." He said AMI had launched a new product called Click2Ship in South Africa after huge success in the UK and USA. “This is an online express door to door service for small export shipments. Our customers can access a quote off their PC or ipad to anywhere in the world and book the shipment within minutes. The shipment is collected and delivered on their behalf without any further interaction required from the customer,” he said.