'Scanner improves customs examination processes'

Cape Town is clearly open for business
based on the increasing number of
businesses setting up headquarters in
the Mother City.
It is a trend that is resulting in more
trade and investment across the board.
According to Michael Henning,
general manager of
Easyclear, sales specific
to the Western Cape
have been slow over the
past few years but this is
definitely changing.
“We are predicting
growth in the Cape in
2017,” he said. “We are
seeing more companies
setting up headquarters
in Cape Town, which
brings with it increased
trade to the region
and the possibility of new business.
Though this is perhaps not different
from the operating environment in 2016
it certainly bodes well for business in
2017.”
According to Henning, customers
are definitely evaluating their options
in terms of software service providers
and the solutions they offer – in
particular the level of service, response
to queries and development turnaround
time. “This is what differentiates our
industry and certainly differentiates our
company from its competitors.”
He said the introduction of the South
African Revenue Service non-intrusive
inspections through its
high-tech scanner at the
Port of Cape Town had
also improved customs
examination processes
in the city.
And from a
technology point of
view there were no more
regional issues as was
the case a few years ago,
said Henning.
“Technology has
removed regional
“borders”. Software can be developed
and deployed remotely. Service, however,
can never be replaced by automated
solutions or unfriendly impersonal
“ticket systems”. South Africans are used
to a personalised, efficient and friendly
level of service that can only be delivered
by a team of locally based dedicated
professionals that they can talk to.
INSERT AND CAPTION
We are seeing more
companies setting
up headquarters in
Cape Town.
– Michael Henning