Working smarter and cutting costs is key to success in a highly competitive marketplace. Which is why more and more companies are outsourcing elements like finance, sales and marketing, and any service that does not serve the core of the business, says TSI Central Station CEO Clifford Blackburn. “Importers and exporters are not clearing and forwarding agents, warehousing companies or truckers; they import products to sell or to add value then sell, and that’s why they should outsource non-core business to the professionals. “If you have a pain in your eye you don’t consult a plumber – you go to an eye specialist. Consultancy services in the freight industry work on the same principle. With experience comes perspective – and a good consultant will be able to provide ideas on how to work smarter.” At TSI Central Station, transparency is key. “The customer can see whatever is happening in his supply chain. And since there is no ‘one size fits all’, using a specialist 4PL ensures the best possible service provider for the job,” says Blackburn. “People are reluctant to change unless they have an issue that costs them money or time or both. Consultants provide an outside view of an inside problem – and at TSI we incorporate consultancy services as part of our overall value proposition.” With experience comes perspective — and a good consultant will be able to provide ideas on how to work smarter. – Clifford Blackburn
