ALAN PEAT IN AN attempt to extend the limited pool of experienced people in sales, customer service and international tracking in the SA shipping industry, the Johannesburg-based Gerber Shipping Academy has launched a new hands-on course in practical training for these industry sectors. This, according to the academy’s founder, Gwen Gerber, is aimed at sales people who lack the shipping knowledge to sell this service – and at training those staff in seafreight import tracking and customer service to work as a team for the same company. The academy is in the process of obtaining approval from the sector Education and Training Authority, for the new course.