Logistics major Tigers has launched what it describes as “the world’s first combined freight, e-commerce, and logistics portal”.
SmartHub:Connect, a cloud-based platform, gives customers end-to-end visibility of the supply chain globally, from transport to e-commerce fulfilment and, because it is modular, it delivers cost-effective and customisable solutions, says chief executive officer Andrew Jillings.
One application is its virtual warehouse solution, which will support customers post-Brexit by allowing them to split stock over two distribution centres and routing orders to the correct hub for fulfilment, he adds.
The company is also testing a live quote engine facility which will give customers access to instant quotes between its locations globally.
“Our platform is unique because it delivers glass pipeline visibility of both your global transportation and e-commerce fulfilment from factory to shop floor,” says Jillings.
“SmartHub:Connect is scalable and secure and gives Tigers' customers access to e-commerce services and systems such as Amazon, WooCommerce, the Tigers eShop, top US retailers Macy’s and Nordstrom, as well as European and Australian retailers.
Its Rejected Orders Portal allows customers to manage website orders and e-requests using validation rules, supporting them as they grow into new markets.
Tigers is currently implementing and testing a live quote engine developed by Doozee, which will allow customers to access live quotes between all Tigers locations globally, and to customise the service they receive through SmartHub:Connect.
