ALAN PEAT LINKING THE industrial centre of Gauteng with its main access port of Durban is one of the primary functions for SA’s largest container transporters, International Delivery Company (IDC). Since joining the AP Møller Group in its recent purchase by the group subsidiary Southern Africa Transport Investments (SATI), IDC has now added more muscle by moving into bi-modal transport – offering not only road haulage but rail transport as well. With the extensive national depot infrastructure in the group available to IDC, it also allows the company to store and manage its clients’ cargoes. And there’s a vital electronic element in IDC’s management and control system – with computerised vehicle and cargo track-and-trace keeping an electronic finger on the pulse of the company’s cargo movement. “With IDC’s state-of-the-art computer programme, we can ensure that the customer does not have to monitor and manage his own cargo once it arrives at the port. We do it all for him,” says IDC MD Clifford Blackburn. “For example, with our focus on customer service, we have implemented new ways of letting the customer know what is happening by making use of SMS technology.” IDC operates out of all the major centres in SA.
