Emirates to resume twice daily CT flights

A reader’s complaint about Emirates’ decision “to downgrade the CPT-DBX route to its older A340-300 aircraft” from March 2013 onwards prompted a call to the airline. “The A340-300,” our reader added, “has old-style seating in both first and business classes which is nowhere near up to modern standards. “This was an ill thought out decision, and Emirates are clearly going to have lots of unhappy customers on their hands. “There clearly is sufficient demand seeing that they are resuming twice daily flights again in 2013 – so this decision makes little sense.” In response to our enquiry, Fouad Caunhye, Emirates’ regional manager for Southern Africa, commented: “Emirates remains committed to serving the Cape Town route and providing passengers with a high quality experience. “The decision to introduce the A340- 300 aircraft does not compromise the experience. Passengers on the route have the choice of our first class, business class or economy class cabin comfort, cuisine and in-flight entertainment.” And although Caunhye confirmed the resumption of twice daily flights, he made no comment on why Emirates had gone from the Boeing 777 to the Airbus A340-300. “Most importantly,” he told FTW, “the introduction of the A340-300 will enable Emirates to resume its twice-daily service to the Mother City.”