From a recruitment point of view
technology has changed the
nature of the business – and not
always for the good.
When I started this business,
a candidate’s word was the truth
and it was on a gentleman’s
handshake. Now we are required to
confirm all the information given to
us and credit and criminal checks
are the norm.
Focus on the candidate and care
for their interests has definitely been
on the decline with the recession.
Our candidates often express their
frustrations in applying for jobs.
They respond to adverts online, as
often there is no contact number, but
an email address to which details
must be sent. If they have had no
response within a
specific time frame, they
can consider themselves
unsuccessful, yet
they have not had a discussion to
determine whether they could
be suitable. We have come across
instances where candidates’ details
are submitted to a prospective
client without being interviewed
or any discussion about where their
confidential details are being sent.
They also commit to heavy
transport costs to attend the
interview, only to get no feedback
from the company.
INSERT & CAPTION
Candidates apply
on line, our clients
respond on line and
the personal touch
has diminished.
– Lee Botti
