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Logistics
Domestic

DHL brand used in email fraud scam

03 Jul 2017 - by Staff reporter
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Attempts have been made to defraud Internet shoppers by the unauthorised use of the DHL name and brand via email communications and graphics which appear, on the surface, to have originated from DHL.



That’s according to a statement from the company which points out that in most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.



“Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL-related shipping expenses.



“This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery,” according to the statement.



“DHL accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.”

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