Value addition is a key differentiator in the highly competitive logistics space – and Röhlig-Grindrod’s value proposition includes consulting and advisory services as part of its overall service offering. This covers a number of different areas within the customs environment ranging from supply chain audits, tariffing, applications and appeals to refunds, drawbacks as well as training. “Some of the major challenges that our clients have faced recently, and where our consultancy team has been able to assist, include appeals against Customs schedules (findings), tariff classifications and proactive training around the Customs Duty Act 30 and Control Act 31 of July 2014,” says Röhlig- Grindrod national customs manager, David Liebenberg. “The consulting and advisory services are handled by a team of senior professionals who over the years have gained a wealth of knowledge and are able to provide advice and assistance in all aspects of Customs. We ensure that our consultants are versatile and have experience across various sectors and industries,” said Liebenberg. He sees the need for consulting services expanding over the coming years due to significant changes in local and international legislation and regulations. “Clients are going to need a business partner who has the necessary skill and knowledge to navigate the complex world of logistics. Thus more investment will be made in this area with the objective of growing our offering in this regard.” Röhlig- Grindrod is accredited with the South African Revenue Service. “In order to maintain that status we ensure compliance is entrenched in our organisational culture. This is not only an inward focus but extends to all of our clients through the services we offer.”