New
Agency:
Switch Recruit
Posted On:
Reference Number:
0062402
City:
JHB - Eastern Suburbs
Province:
Gauteng
Country:
South Africa
Contract Type:
Permanent
Availability:
Urgent
Salary:
Negotiable
Description:
An exciting opportunity to join a leading freight industry player in a hybrid role that offers extensive exposure, career growth, and the chance to travel.
We are seeking an experienced Senior Product Owner – Enterprise Service Catalogue, with a strong background in the service industry (banking, insurance, logistics, or telecommunications). In this role, you will take ownership of driving, enabling, and maintaining a globally standardized implementation of the company’s products and service offerings within the Digital Solutions space. This is a high-impact opportunity to shape and influence enterprise-level service delivery on a global scale.
Responsibilities:
- Lead the creation and refinement of product and service definitions for enterprise-level Airfreight and Seafreight offerings.
- Ensure all product and service definitions align with strategic objectives, customer needs, and industry trends.
- Collaborate with the global Enterprise Service Catalogue team and cross-functional stakeholders to translate business requirements into technical specifications and product features.
- Drive and validate the implementation of the Enterprise Service Catalogue into various customer-facing applications and digital solutions.
- Act as the primary liaison between business units, global teams, and IT departments to gather input, define requirements, and ensure alignment on product and service offerings.
- Serve as a key point of contact for Airfreight and Seafreight product and service definition inquiries, providing support throughout the lifecycle.
- Communicate requirements and changes related to the Enterprise Service Catalogue to relevant internal stakeholders.
- Develop and maintain comprehensive product and service implementation documentation, including user stories and use cases.
- Ensure all documentation is current, structured, and accessible to stakeholders.
- Partner with internal teams and stakeholders to gather, validate, and prioritize requirements for Airfreight and Seafreight products and services.
- Communicate demand and requirements to the global Enterprise Service Catalogue team and follow up to ensure successful implementation.
Requirements:
- Bachelor's degree in Business Administration, Product Management, Engineering or related field.
- Strong knowledge of enterprise product development, lifecycle management, and transport & logistics.
- Excellent communication and facilitation skills, with the ability to engage, collaborate, and influence diverse stakeholder groups.
- Proven experience in business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or equivalent).
- Advanced analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions.
- Familiarity with Agile methodologies or other relevant frameworks for managing product and service lifecycles.
- Proficient in MS Office.
- Experience collaborating with cross-functional teams and facilitating effective workshops and meetings.
- Solid understanding of industry-specific standards and regulations within the transport and logistics sector.
Contact Details
Contact:
Tayla Campbell
Phone:
E-mail Address: