Senior Product Owner

Senior Product Owner

New
Agency:
Switch Recruit
Posted On:
Reference Number:
0062402
City:
JHB - Eastern Suburbs
Province:
Gauteng
Country:
South Africa
Contract Type:
Permanent
Availability:
Urgent
Salary:
Negotiable
Description:

An exciting opportunity to join a leading freight industry player in a hybrid role that offers extensive exposure, career growth, and the chance to travel.

We are seeking an experienced Senior Product Owner – Enterprise Service Catalogue, with a strong background in the service industry (banking, insurance, logistics, or telecommunications). In this role, you will take ownership of driving, enabling, and maintaining a globally standardized implementation of the company’s products and service offerings within the Digital Solutions space. This is a high-impact opportunity to shape and influence enterprise-level service delivery on a global scale.

 Responsibilities:

  • Lead the creation and refinement of product and service definitions for enterprise-level Airfreight and Seafreight offerings.
  • Ensure all product and service definitions align with strategic objectives, customer needs, and industry trends.
  • Collaborate with the global Enterprise Service Catalogue team and cross-functional stakeholders to translate business requirements into technical specifications and product features.
  • Drive and validate the implementation of the Enterprise Service Catalogue into various customer-facing applications and digital solutions.
  • Act as the primary liaison between business units, global teams, and IT departments to gather input, define requirements, and ensure alignment on product and service offerings.
  • Serve as a key point of contact for Airfreight and Seafreight product and service definition inquiries, providing support throughout the lifecycle.
  • Communicate requirements and changes related to the Enterprise Service Catalogue to relevant internal stakeholders.
  • Develop and maintain comprehensive product and service implementation documentation, including user stories and use cases.
  • Ensure all documentation is current, structured, and accessible to stakeholders.
  • Partner with internal teams and stakeholders to gather, validate, and prioritize requirements for Airfreight and Seafreight products and services.
  • Communicate demand and requirements to the global Enterprise Service Catalogue team and follow up to ensure successful implementation.

Requirements:

  • Bachelor's degree in Business Administration, Product Management, Engineering or related field.
  • Strong knowledge of enterprise product development, lifecycle management, and transport & logistics.
  • Excellent communication and facilitation skills, with the ability to engage, collaborate, and influence diverse stakeholder groups.
  • Proven experience in business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or equivalent).
  • Advanced analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions.
  • Familiarity with Agile methodologies or other relevant frameworks for managing product and service lifecycles.
  • Proficient in MS Office.
  • Experience collaborating with cross-functional teams and facilitating effective workshops and meetings.
  • Solid understanding of industry-specific standards and regulations within the transport and logistics sector.

Contact Details

Contact:
Tayla Campbell
E-mail Address:

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