Client Services Representative

An exciting opportunity has become available with our client, a global Logistics and freight forwarding company, for an experienced Client Services Representative.

The successful applicant will manage and grow key portfolios while ensuring excellent service delivery across air, ocean and roadfreight. 

Responsibilities: 

• Proactively liaise with clients regarding shipment updates and events.
• Provide daily shipment status reports.
• Build strong client relationships and secure repeat business.
• Represent the company at meetings and functions.
• Conduct monthly service calls.
• Compile service call reports.
• Maintain strong long-term client relationships.
• Ensure clearing and export instructions are complete.
• Maintain updated client information on CargoWise.

Requirements: 

• Matric / Senior Certificate (or equivalent).
• High level of computer literacy.
• Experience in Air, Ocean and Road Freight.
• Minimum 5 years’ experience in Freight Forwarding and Clearing.

If you meet the above requirements and are looking to join a dynamic logistics environment, we encourage you to apply.