Agency:
Switch Recruit
Posted On:
Reference Number:
0063079
City:
Durban
Province:
KwaZulu-Natal
Country:
South Africa
Contract Type:
Permanent
Availability:
Immediately
Salary:
R30,000.00 - R40,000.00
Required Qualifications:
- Willingness and ability to work beyond normal office hours when required to accommodate time zone differences across international markets.
- Bachelor’s degree in Business, Supply Chain or a related field.
- Fluency in French is non-negotiable.
- Minimum 5 years’ proven experience in Key Account Management, preferably within FMCG or a similar environment.
- Strong understanding of the FMCG market, specifically the fruit, vegetable and meat sectors.
Description:
Ready to take your career into international markets? Join a growing business with its own export operations and work alongside the BDM to drive market growth across the fruit, vegetable and meat industries.
Additional Information:
Responsibilities:
- Build and maintain strong, long-term relationships with new and existing clients while understanding their needs, objectives and challenges.
- Review client documentation to ensure pricing, stock and other information is accurate before submission.
- Ensure clients receive all relevant documentation and information required ahead of vessel arrival and customs clearance.
- Assist the BDM with debtor management and monitoring client credit limits for existing and new clients.
- Work closely with the Team Leader to ensure orders are processed efficiently and within required timelines.
- Monitor labelling and special requirements for individual orders and communicate any issues or delays to clients.
- Escalate significant operational or client-related issues to the BDM when required.
- Assist the BDM with preparing supplier reports, including relevant market feedback, market conditions and brand activation updates.
- Work closely with the BDM to develop and grow brands within the market and identify opportunities to increase sales revenue.
- Monitor brand performance and recommend adjustments where required to achieve objectives.
- Assist with managing pricing, discounts, shipping and payment terms and service level agreements.
- Maintain a high level of administrative accuracy while managing and prioritising multiple tasks in a fast-paced, client-focused environment.
- Address client concerns and resolve issues promptly and professionally while maintaining positive relationships.
- Identify root causes of recurring issues and implement preventative solutions using a decisive and commercially focused approach.
- Stay informed of relevant industry trends, market conditions and the competitive landscape to provide clients with appropriate market insights and solutions.
- Assist the BDM in achieving sales and budget targets for assigned markets.
- Monitor key performance indicators and provide regular progress updates.
Contact Details
Contact:
Tayla Leigh Campbell
Phone:
E-mail Address: