4 May 2010 View PDF Patience and mutual respect are essential ingredients 4 May 2010 It’s a ‘Klein’ world 4 May 2010 ‘A shared passion for success’ 4 May 2010 Relishing change in tumultuous times 4 May 2010 Perseverance, dedication and reliability pay off 4 May 2010 Patience and understanding are essential ingredients 4 May 2010 Leaning on ‘famiglia’ for support and motivation 4 May 2010 A partnership that works 4 May 2010 ‘A united vision’ 4 May 2010 It’s about going the extra mile – with a smile 4 May 2010 Sharing personal values with non-family staff a key challenge 4 May 2010 'A clear business strategy is crucial' 4 May 2010 ‘All you need is a good idea and a good team to support you’ 4 May 2010 ‘Creating a business future for my sons’ 4 May 2010 ‘It’s all about communication’ 4 May 2010 What you put in is what you take out’ 4 May 2010