On 07 May 2024, the South African Revenue Service (SARS) released its Annual Performance Plan 2024-25 (APP). According to SARS, the APP builds on a strong foundation and lasting dedication to the South African public, taxpayers and traders.
In this financial year, SARS committed to:
1. Prioritise the most essential and beneficial strategic initiatives. The initiatives aim to use technology to help taxpayers and traders meet their tax obligations voluntarily, increase public trust and confidence in SARS, and make SARS a lean, integrated, and data-driven organisation through the SARS Modernisation Programme.
2. Operationalise our aspiration that “tax just happens” guided by the principles of “Tax Administration 3.0” and “the best service is no service”. The end state we aim to reach is a seamless taxpayer and trader experience that is clear, simple, easy, and accessible.
3. Further the implementation of our revenue management philosophy that conceptualises revenue as made up of revenue from the economy (including tax-policy interventions) and an efficient compliance programme. SARS will continue to explore opportunities to enhance base effects from compliance interventions by executing its compliance programme.
4. Build our people capability; strengthen the leadership bench; focus on achieving excellent operations management; implement our enhanced employee value proposition; and finalise organisational arrangements and focus on succession management.
The Annual Performance Plan is accessible at:
https://www.sars.gov.za/wp-content/uploads/Docs/StratAnnualPerfplans/SARS-Strat-28-SARS-Annual-Performance-Plan-2024-2025-7-May-2024.pdf