New services offer improved connectivity

Zambia’s connectivity to
the rest of the world has
been strengthened through
the recent addition of two new
CMA CGM/Delmas services,
according to Syreeta Chitengi,
general manager of CMA CGM
Zambia.
“A direct call on Maputo
eastbound
provides
customers with
a service linking
Zambia via
Mozambique
and the Far
East offering
a short transit
time. The first call for this
service was in mid May.
“A new MIDAS call on
Durban from (July) this month
offers customers direct access
from India and Middle East
Gulf to Durban and on carriage
to Zambia, with the most
competitive transit time in the
market,” she says.
According to Chitengi, the
addition of new services is a
ref lection of growing demand
into and out of Zambia. “We
have grown and continue to
grow our business in Zambia
and we have achieved great
results all round in both
import and export shipping
services,” she says.
CMA CGM
Zambia “takes
care of both
the ocean and
land needs of
our customers,
allowing them
to focus on
their core
business
and let
us worry
about
their
shipping and logistics needs”.
She warns shippers to beware
of hidden costs. “There is a
misconception sometimes
in the market that the endto-
end through bill of lading
product is more expensive than
separating the ocean transport
and contracting another entity
to handle the
inland trucking.
“What many
cargo owners
do not realise is
the potential of
hidden costs in
the event that
this does not
go smoothly. These can easily
outweigh any intended savings.
My advice is for the customer to
always make an informed choice
by getting quotations for both
services and reading the fine
print.”
The value of good service
should also not be ignored:
“This year the CMA CGM
Group clocks 35 years in
shipping and logistics services,
and both our past and future
success is underpinned by
providing customer-focused
solutions," she says.

INSERT
35 The number of years the CMA CGM Group
has been serving the industry.

INSERT & CAPTION
The addition of
new services is a
reflection of growing
demand into and out
of Zambia.
– Syreeta Chitengi