Interactive online systems ensures proactive client notification Hazardous cargo transport a speciality

KEVIN MAYHEW
SOUTH AFRICAN logistics providers must put in place the necessary training and infrastructure to meet international standards applying to elements such as the transportation of hazardous cargoes.
Clifford Blackburn, the managing director of Johannesburg-based International Delivery Company (IDC Roadworld) which is part of the Roadworld Group, says the international marketplace demands high standards. His company has now managed these with its hazardous cargo transport compliance recognition. This adds to its already impressive integration of technology in supply chain logistics.
“Compliance is a combination of driver training, tight vehicle specification adherence and even documentation gets more technical,” he said.
IDC Roadworld operates within South Africa and pioneered technology in its operations. This includes vehicle tracking and cellphone communications in trucks when the market said it would not work.
“We now pride ourselves on 100% interactive online systems as we have adapted our operations to absorb technology developments and the demands of the marketplace,” explains Blackburn.
Roadworld has depots throughout South Africa, a licensed container depot, its own surety bond and advanced handling equipment to meet its service obligations.
Its technology capacity also means that the company can proactively communicate with its clients through global email notifications of delays on any of the logistics legs, advertise and maintain constant general communication.