On 22 March 2012 Sars announced the following Customs Modernisation changes effective from 24 March: (i) New inspection workflow, (ii) Customs system enhancements, (iii) Submission of electronic supporting documents, (iv) Electronic submission of declarations and cargo reports, (v) Pre-clearance before entry at border for commercial vehicles, (vi) No more 70707070 codes, (vii) All traders will have to be registered with SARS, and (viii) ‘Foreign’ traders to work through SA-based ‘Agents’. For queries contact: Office Hours: (08:00 – 18:00): Vanessa Cloete (vcloete@sars.gov.za), Jenny Stoltz (jstoltz@sars.gov.za) Tel (w): 017 846 9007/9429 If not resolved, contact in the following order: (1) Oshoek Branch Manager: Bheki Sibiya (bsibiya@sars.gov.za) Tel (w): 017 882 0084/0050 / Mobile: 083 555 4610, (2) Regional Executive: Leon Potgieter (lpotgieter4@sars.gov.za), and (3) Group Executive: Rae Cruikshank (Rcruikshank@sars.gov.za) NOTE: These escalation details are only valid until June 2012.