Now into its seventh year
of operation, JKJ Express
has entrenched itself in the
domestic courier market, with
visa companies, travel agents
and Medi-Clinics among its
major clients.
“It’s a market that demands
exceptional service, and that’s
the basis on which we’ve built
our business,” says joint owner
Neville Rudiger.
JKJ currently subcontracts
any international business that
comes its way, but plans are
afoot to move into imports and
exports at a future date.
The company’s national
network covers all the major
centres, with offices in Durban,
Cape Town, Port Elizabeth,
East London, Bloemfontein,
Pietersburg, Nelspruit and
Johannesburg.
Essentially it’s a familyrun
business with Neville,
his two sons Keith and Jason,
and nephew Glenn equal
shareholders.
And for Rudiger, it’s a field
in which he has notched up
considerable expertise. He
arrived in South Africa from
Zimbabwe in 1984 and joined
Sun Couriers Adfreight. He
left the company in 1991 as
general manager and opened
Zip Express, which he sold to
Crossroads Distribution
in 1998.
With a four-year restraint of
trade, he moved into a totally
different field – fishing safaris
– an interest that he continues
to pursue as a hobby rather
than a career.
Rudiger believes that JKJ is
ideally placed to serve its
600-strong account base – not
too small and not too large.
The majority of cargo moves
by air with incompatible
items moving by road where
necessary.
Key to its service offering
is keeping clients informed of
any problems ahead of time,
says Rudiger. “If there’s a plane
delayed or if it can’t land in
Cape Town because of fog,
our client will know before his
client contacts him.”
For goods moving into
Africa, the company
subcontracts to a range of
reputable overborder operators.
Similarly a number of larger
forwarding companies use JKJ
for their national distribution.
“Although we’re not strictly
a wholesaler, because of our
network we are able to offer an
outsourced option for domestic
courier business.”
The company has 65 staff
countrywide and 48 vehicles of
varying sizes.
Courier offers attractive outsourced option
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