On 07 October 2025, the South African Revenue Service (SARS) announced the expansion of its Lwazi Artificial Intelligence (AI) assistant (Lwazi) across its website and its MobiApp platforms. The upgraded Lwazi offers instant access to tax reference numbers, statements of account, notices of assessment, and audit or refund status – anytime, anywhere.
The Lwazi is designed with accessibility at its core, ensuring that tax support is easier for everyone, including users with visual impairments. Welcome to a new era of intelligent, secure, and user-friendly tax services with SARS. SARS has urged you to try Lwazi today – save time, skip the queues, and get the answers you need instantly!