Munich Airport subsidiary AeroGround and Lufthansa have signed a new, long-term handling agreement.
The scope of the contact is similar to the previous contract and includes services ranging from apron aircraft and baggage handling, aircraft loading supervision, freight transport, fresh water/toilet services and the transport of passengers and crew. Several additional services, such as a service level agreement to ensure handling quality, are also included in the contract. The agreement is retroactive from November 1, 2024, and ends on October 31, 2031.
Munich Airport CEO Jost Lammers welcomed the agreement, saying it reinforced a long-standing system partnership with Lufthansa and formed the basis of a strong future for the airport hub.
“AeroGround is an important partner for us in ensuring stable flight operations. The punctuality and regularity of our flights contribute significantly to customer satisfaction,” said Lammers.
"Our goal is to provide our passengers with a first-class travel experience at all times,” said Lufthansa Hub Manager, Heiko Reitz. “We are delighted to continue our successful partnership with Munich Airport with this new contract.”
He said AeroGround contributed to the airline’s stable flight operations. “The punctuality and regularity of our flights contribute significantly to customer satisfaction. Our goal is to provide our passengers with a first-class travel experience at all times.”
AeroGround, Managing Director David Konradi said the agreement formed “the stable backbone of our business activities, creates a reliable foundation for the coming years, and contributes significantly to securing jobs”.
