New
Agency:
Switch Recruit
Posted On:
Reference Number:
0062954
City:
Cape Town
Province:
Western Cape
Country:
South Africa
Contract Type:
Permanent
Availability:
Immediately
Salary:
R115,000.00 - R125,000.00
Required Qualifications:
- Degree or diploma in Supply Chain Management, Logistics, Business Management, Commerce, or a related field
- Leadership or management qualification would be advantageous
- Valid driver’s licence and own reliable vehicle required
- Proficiency in CargoWise or similar logistics ERP systems preferred
- Minimum of 10 years’ experience in clearing and forwarding and supply chain operations
- At least 5 years’ senior management experience across both commercial and operational functions
- Proven track record in business development, customer retention, and revenue growth
- Strong experience in managing regional profitability, operational budgets, and overall financial performance
- Knowledge of ISO 9001, ISO 14001, and ISO 45001 standards and requirements
Description:
A senior leadership opportunity exists for a Regional Manager - Cape Town (Clearing and Forwarding) within a well-established and expanding freight forwarding organisation. This position offers the chance to make a significant impact within a high-performance logistics environment, with strong visibility and influence across the broader business.
Additional Information:
- Lead and execute regional strategic objectives aligned to divisional goals, ensuring sustainable growth and operational-commercial alignment.
- Drive business development by identifying new opportunities, expanding market share, building pipelines, and supporting sales initiatives.
- Manage key customer relationships through regular engagement, retention strategies, and resolution of escalated issues.
- Oversee regional financial performance by managing budgets, controlling costs, improving margins, and ensuring financial accountability.
- Monitor and improve operational performance by supporting operations, resolving escalations, and maintaining service excellence.
- Drive continuous improvement by streamlining processes, reducing inefficiencies, and improving turnaround times and productivity.
- Manage forecasting, debtor performance, cash flow, and financial governance across the region.
- Identify and mitigate operational and compliance risks through risk monitoring, escalation management, and corrective action implementation.
- Lead and develop the regional team through performance management, coaching, succession planning, and building a high-performance culture.
- Maintain strong stakeholder relationships with clients, service providers, and industry partners.
- Support innovation and digital improvement by enhancing system usage, driving automation, and improving processes.
- Ensure compliance with internal policies, regulatory requirements, and governance standards, including health, safety, and quality systems.
- Maintain high customer service standards through proactive communication, escalation management, and service improvement initiatives.
- Oversee sales pipeline activity, tender participation, proposal development, and pricing support.
- Provide accurate reporting and business insights through analysis of regional performance and key operational trends.
- Ensure adherence to quality, environmental, and safety standards, supporting audits and continuous improvement initiatives.
Contact Details
Contact:
Tayla Leigh Campbell
Phone:
E-mail Address: