Qualifications & Experience
- Bachelor’s degree.
- Proven B2B sales and operational experience with measurable results (logistics or supply chain experience an advantage).
- Experience in leading and motivating teams to achieve business objectives.
- Existing industry relationships in transport/logistics are a plus.
- Strong project management skills — from planning to execution.
- Highly self-driven and able to work independently with a strong sense of ownership.
- Strong strategic and analytical thinking, with an entrepreneurial mindset.
- Excellent communication, negotiation, presentation, and training skills — confident presenting to groups or individuals.
- Proficiency in digital tools (Excel, PowerPoint, CRM systems, and project tracking apps); highly comfortable working in digital environments and using web-based platforms daily.
Performance Indicators
Success in this role will be measured through:
- Growth in onboarded and active LX platform users (load owners and transporters).
- Increased platform transactions and revenue contribution.
- On-time, cost-efficient delivery of operational projects.
- High platform data quality and effective use of insights for business decisions.
- Positive stakeholder and client satisfaction feedback.
- A motivated, high-performing operations team aligned with LX’s collaborative start-up culture.
Reporting Line: Reports directly to the CEO
Key Responsibilities
- Sales & Client Acquisition: Actively prospect, identify, and onboard new clients (load owners and transporters). Build and maintain strong key-account relationships.
- Presentations & Demos: Deliver engaging product presentations and demonstrations to individuals or groups, both in person and virtually.
- Client Training & Engagement: Train new clients on how to use the LX digital platform effectively to ensure high adoption and satisfaction.
- Operations Management: Oversee daily marketplace operations; collaborate with developers and third-party service providers to ensure smooth performance.
- Project Management: Drive new initiatives from concept to execution, ensuring timely and on-budget delivery.
- Strategic Growth: Partner with leadership on growth strategies and partnership development.
- Reporting & Performance: Design and refine scalable processes, monitor KPIs, analyze performance data, and recommend improvements.
- Team Leadership: Coordinate and motivate operations and support teams to achieve business objectives.
About LoadXchange (LX)
LoadXchange is a digital freight marketplace that connects load owners and transporters across Southern Africa. We leverage technology to make freight movement faster, safer, and more transparent by matching verified shippers and transporters. LoadXchange provides load owners with trusted transporters, transparent pricing, and secure payments, while transporters gain verified loads, guaranteed on-time payments, and fair competition through open bidding. Based in Johannesburg and operating across the SADC region, LoadXchange aims to drive efficiency, trust, and growth within the regional logistics ecosystem.
We’re looking for a dynamic all-rounder to drive growth and manage day-to-day operations. You have an entrepreneurial mindset and you are commercially sharp, operationally strong, and thrive in a fast-moving start-up environment. You are easy-going yet highly effective - someone who brings positivity and helps build a supportive, high-performance work culture. You’re also a strong team player who thrives on shared success.
Location: Johannesburg, South Africa
Travel: 40–50% within South Africa
• Opportunity to play a key role in shaping an emerging digital logistics start-up.
• 2-year renewable contract.
• Future performance-based incentives.
• Strong growth potential - the role can evolve into a senior leadership position as LX scales.
How to Apply
If this sounds like you, send your CV and a motivation letter to careers@loadxchange.africa with the subject line: “Sales & Operations Manager.