TPT focuses on improving operational efficiencies

Improved operational
efficiencies do not necessarily
imply higher costs, Transnet
Port Terminals’ Velile Dube
made clear last week.
The general manager of
TPT’s newly-created total
quality and continuous
improvement department says
the department’s primary
strategy is to continually
direct people and processes
towards meeting customer
expectations by seeking
“small improvements” in
processes and services.
Explaining the
functionality of his
department, Dube says it
comprises a 10-member
team with individuals drawn
from various sectors of
the business.
“We come with different
skill sets but complement
each other in our execution
of the business improvement
initiatives.
He makes the point
Transnet has over the last few
years spent a lot of money on
projects of a capital nature.
“It is however very clear
to all of us that such
projects can be very
expensive if not
complemented by dayto-
day operational
performance initiatives
aimed at improving
business performance in a
well thought through and
actionable manner.”