SLA reaps benefits of ISO certification

GROWTH BEYOND the local borders into the international scene of freight forwarders offers many South African companies the opportunity of benchmarking their quality standards with their international counterparts.
Setting parameters and measurement systems, such as ISO 9002, have brought a turning point in the concept of quality, reliability and expectations, says Kobus Maree, m.d. Strategic Logistical Alliance.
Our entering into this highly competitive market determined SLA's objectives, one of which is our attitude towards the value added service, and the building of long term relationships with our business partners.
SLA was listed as an ISO 9002 company in November 1997, after being in business for 15 months, and has since experienced the advantages and recognition of this certification locally and internationally, says Maree.
It enables us to conduct our business according to globally accepted standards and gives our clients the confidence in the consistency of our performance, he says.
Besides advice and guidance on all aspects of international freight forwarding, SLA provides logistical support on a worldwide basis, which can be tailormade to the specific needs of clients.
We are committed to service excellence, continuous improvement and quality - quality of knowledge, quality ethics and the building of a future based on a culture of quality, says Maree.