Online retail comes of age

Online retail appears to be
coming of age in South Africa,
with couriers reporting
growing demand for their
services.
According to industry
sources, delivery in particular
seems to be a space where
South African retailers are
slowly starting to find their
way. Pick ‘n Pay recently
launched a paid-for, one-hour
delivery service – a service that
required a complex logistical
and bespoke IT system to
get up and running. Smaller
retailers like Yuppiechef.co.za,
who do not have the resources
to set up such a system, have
been working out the ideal
combinations with which to
use local courier and postal
systems.
The message from couriers
like SkyNet is that they are
being approached for their
service by online retail sites on
average three times a week.