Providing access to social media and digital platforms to help seafarers stay connected with the outside world and each other is crucial for their well-being, says The Hood, a maritime community platform.
Founder Josphine Le has spoken out about the importance of keeping crews connected, not only to their families but also to each other, following the latest Seafarers Happiness Index report, published last week.
Many seafarers now see connectivity and online networks as key factors when choosing jobs and planning their careers, says Le.
The latest Seafarers Happiness Index (Q4 2024) reported a drop in seafarer satisfaction from 7.16 in Q3 to 6.91 in Q4. The report highlighted restrictive port policies, unreliable onboard Wi-Fi, and stagnant wages as key concerns, increasing mental strain and making retention even harder.
With long contracts at sea, limited shore leave and unreliable onboard Wi-Fi, isolation remains one of the biggest challenges for crew. Recruitment and retention issues continue to grow, particularly in engineering and officer roles, as fewer young people choose a career at sea. Younger seafarers, in particular, want more than just a pay cheque. They are looking for fair pay, career progression and a stronger sense of community.
Le has spoken directly to seafarers about these challenges.
She said: “When I was onboard, many told me that connectivity and salary are the two most important things they look for in a job. It’s not just about access to social media; it’s about feeling part of something bigger. Staying in touch with family and the wider industry makes a real difference to their experience at sea.”
Recognising this shift, The Hood is the first platform designed exclusively for seafarers, bridging the gap between social connectivity and career development. Unlike traditional recruitment methods, it connects seafarers directly with employers, offers e-learning, and fosters a professional community that understands their challenges, says Le.
