A reader’s complaint about
Emirates’ decision “to
downgrade the CPT-DBX
route to its older A340-300
aircraft” from March 2013
onwards prompted a call to
the airline.
“The A340-300,” our
reader added, “has old-style
seating in both first and
business classes which is
nowhere near up to modern
standards.
“This was an ill thought
out decision, and Emirates
are clearly going to have lots
of unhappy customers on
their hands.
“There clearly is
sufficient demand seeing
that they are resuming twice
daily flights again in 2013 –
so this decision makes little
sense.”
In response to our
enquiry, Fouad Caunhye,
Emirates’ regional manager
for Southern Africa,
commented: “Emirates
remains committed to
serving the Cape Town
route and providing
passengers with a high
quality experience.
“The decision to
introduce the A340-
300 aircraft does not
compromise the experience.
Passengers on the route have
the choice of our first class,
business class or economy
class cabin comfort, cuisine
and in-flight entertainment.”
And although Caunhye
confirmed the resumption
of twice daily flights, he
made no comment on why
Emirates had gone from the
Boeing 777 to the Airbus
A340-300.
“Most importantly,” he
told FTW, “the introduction
of the A340-300 will enable
Emirates to resume its
twice-daily service to the
Mother City.”
Emirates to resume twice daily CT flights
05 Oct 2012 - by Alan Peat
0 Comments
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