The Department of Trade and Industry (the dti) has established an Export Help Desk at the dti Campus in Pretoria to provide South African firms - small, medium and large enterprises - with export information and advice. The objective of the help desk is to respond to client enquiries within 24 hours.
Export Help Desk offers the following services:
- Information and advice
- Export-readiness assessments
- Sector reports
- Trade lead bulletins
- Export enquiries
- Trade opportunities
- Information on export incentives
- Statistics on trade between South Africa and other countries
- Guides on doing business with other countries
- Calendar of export-awareness seminars
- Global Exporter Passport Programme training, international trade missions and national pavilions
- Linking South African exporters with Importers
The Export Help Desk is open Monday to Friday from 08:00 to 16:00 and is closed on weekends and public holidays.
Contact the help desk at: exporthelpdesk@thedti.gov.za or 0861 843 384