Last-mile delivery is one of the costliest areas of the supply chain.
The combination of multiple delivery routes, packing and packaging, and dispatch waiting times saddles e-commerce businesses with prices that, on average, range from R90 to R900 per package.
Particularly for smaller ecommerce businesses, these costs can be devastating.
But with South Africa's online retail sector in a boom period and the local industry expected to be worth R100 billion by 2026, according to the World Wide Worx Online Retail in South Africa 2024 report, solutions need to be found – and fast.
- Read the full column here: "Addressing the high-cost last-mile delivery issue in your ecommerce business."
