Description:
Overview
As the Operations Manager, you will be responsible for overseeing and optimizing the daily operations of our shipping department. You will serve as a vital cog between the shipping department and other key departments, ensuring seamless communication and collaboration. Leading a dedicated team, you will ensure the efficient transportation of recycled materials while maintaining high standards of safety, quality, and compliance.
If you are currently in the role of an Operations Manager/Sea Freight Manager within the freight forwarding industry, this might be the perfect role for you.
This position is fully remote.
Key Responsibilities:
- Logistics Management
- Maintain accurate documentation for suppliers and customers.
- Assist with logistics costings and ensure timely processing of pricing requests.
- Validate invoices, manage disputes, and ensure timely supplier payments.
- Communication & Collaboration
- Communicate effectively with leadership, operations, customers, and suppliers.
- Collaborate with cross-functional teams (Sales/Procurement) for compliance.
- Process Management
- Develop, implement, and review operational processes.
- Identify quality control issues and monitor KPIs for improvement.
Team Leadership & Support
- Lead and motivate the operations team.
- Facilitate team training and schedule regular check-ins.
Project Management
- Manage projects to ensure successful completion under deadlines.