A Freight Forwarding Company is seeking a Sales Secretary to join their team
o Assist the sales/servicing team with all consumer related enquiries
o Assist with proposals, presentations, and other customer documentation
o Manage allocation of and handover from sales of servicing customers
o Manage staff and client birthday list, gift ordering, birthday messages
• Assemble, consolidate and manage layout of content for client proposals and tenders
• Coordinate and manage training for sales, servicing and customers
• Necessary customer interactions, verbal and/or face to face
• Working within the companies’ systems and procedures as amended from time to time
• Maintain strict confidentiality of sensitive information
• Making and setting appointments, research and liaison with o/seas offices, marketing suppliers etc.
Time management and managing the teams times and diaries
• Compilation of statistics, reports – including monitoring of weekly sales plans, call rates, performance, targets and exceptions etc.